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Privacy Policy for QuantumPeak GmbH

Last updated: March 7, 2025

1. Introduction

QuantumPeak GmbH ("we," "our," or "us"), located at Naumattstr. 24, 5000 Aarau, Switzerland, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quantumpeak.ch (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

2. Data Controller

For the purposes of applicable data protection laws, including the European Union General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP), QuantumPeak GmbH is the data controller responsible for your personal data. The person responsible for data protection matters is Maximilian Merk, Geschäftsführer.

Contact Information:

3. Information We Collect

We collect several types of information from and about users of our Site, including:

3.1 Personal Data

Personal data is information that can be used to identify you individually. We may collect the following personal data:

  • Contact information (name, email address, phone number, mailing address)
  • Professional information (company name, job title)
  • Account credentials (if you create an account)
  • Payment information (for purchases)
  • Communication records (when you contact us)
  • Marketing preferences
  • Newsletter subscription preferences and interests

3.2 Non-Personal Data

We also collect non-personal data that does not directly identify you:

  • Browser and device information
  • IP address
  • Usage data (pages visited, time spent on pages, click data)
  • Cookies and similar tracking technologies
  • Aggregated or anonymized information

4. How We Collect Information

We collect information through:

4.1 Direct Interactions

When you:

  • Fill out forms on our Site
  • Subscribe to our newsletter
  • Request information or services
  • Correspond with us
  • Report problems with our Site
  • Provide feedback
  • Make purchases

4.2 Automated Technologies

When you navigate through and interact with our Site, we may use:

  • Cookies: Small text files stored on your device that help us provide a better user experience. See our separate Cookie Policy for more details.
  • Log Files: We collect information such as your IP address, browser type, internet service provider, referring/exit pages, operating system, date/time stamp, and clickstream data.
  • Web Beacons: Small electronic files that allow us to count users who have visited certain pages or opened an email.

5. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided your fundamental rights and freedoms do not override those interests.

6. How We Use Your Information

We use the information we collect for:

6.1 Providing and Improving Services

  • Presenting our Site and its contents to you
  • Providing the information, products, or services you request
  • Fulfilling any other purpose for which you provide it
  • Developing new products, services, features, and functionality

6.2 Communication

  • Responding to your inquiries, comments, feedback, or questions
  • Sending administrative information, such as changes to our terms, conditions, and policies
  • Providing customer support and assistance

6.3 Marketing and Advertising

  • Sending promotional materials based on your interests and preferences (only with your consent)
  • Delivering personalized content and recommendations
  • Measuring the effectiveness of advertisements and understanding our audience

6.4 Analytics and Research

  • Monitoring and analyzing trends, usage, and activities in connection with our Site
  • Conducting research and analysis for business purposes
  • Improving our Site, products, and services

6.5 Legal and Security

  • Protecting the security and integrity of our Site
  • Detecting, preventing, or investigating potential security breaches or fraud
  • Complying with legal obligations

7. Disclosure of Your Information

We may disclose your personal information to:

7.1 Service Providers

Third-party vendors who perform services on our behalf (such as website hosting, payment processing, data analysis, email delivery, and customer service).

7.2 Business Partners

In connection with our business operations or with your consent.

7.3 Legal Requirements

When required by law or in response to legal processes, such as a court order or subpoena.

7.4 Business Transfers

In connection with a merger, acquisition, financing, reorganization, bankruptcy, or other transaction involving our company.

7.5 With Your Consent

We may also disclose your information for any other purpose with your consent.

8. Cross-Border Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside Switzerland or the European Union and choose to provide information to us, please note that we transfer the information to Switzerland, where our servers are located, and process it there.

For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place suitable safeguards, such as Standard Contractual Clauses approved by the European Commission, to protect your personal data.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, or to comply with our legal obligations.

To determine the appropriate retention period for personal data, we consider:

  • The amount, nature, and sensitivity of the personal data
  • The potential risk of harm from unauthorized use or disclosure
  • The purposes for which we process your personal data
  • Whether we can achieve those purposes through other means
  • The applicable legal requirements

10. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

10.1 For EEA and Swiss Residents (GDPR and FADP)

  • Right to Access: The right to request copies of your personal data.
  • Right to Rectification: The right to request correction of information you believe is inaccurate.
  • Right to Erasure: The right to request deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: The right to request restriction of processing of your personal data.
  • Right to Data Portability: The right to receive a copy of your personal data in a structured, machine-readable format.
  • Right to Object: The right to object to processing of your personal data in certain circumstances.
  • Right to Withdraw Consent: The right to withdraw consent at any time where we rely on consent as the legal basis.

10.2 For California Residents (CCPA/CPRA)

  • Right to Know: The right to know what personal information is collected, used, shared, or sold.
  • Right to Delete: The right to request deletion of personal information.
  • Right to Opt-Out: The right to opt-out of the sale of personal information.
  • Right to Non-Discrimination: The right not to be discriminated against for exercising your privacy rights.

10.3 For All Users

  • Right to Unsubscribe: You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us.

To exercise any of these rights, please contact us at privacy@quantumpeak.ch. We may ask you for additional information to verify your identity before processing your request.

11. Children's Privacy

Our Site and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@quantumpeak.ch.

12. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

13. Third-Party Links

Our Site may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party site. We encourage you to review the privacy policies of any site you visit.

14. Cookie Policy

Our Cookie Policy forms part of this Privacy Policy. For more information about how we use cookies and similar technologies, please see our Cookie Policy.

15. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. If we make material changes, we will notify you by email or by means of a notice on our Site before the changes become effective.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

QuantumPeak GmbH
Attn: Data Protection Officer
Naumattstr. 24
5000 Aarau
Switzerland
Email: privacy@quantumpeak.ch

17. Supervisory Authority

If you are an EEA resident and believe that we have not adequately resolved any issues, you have the right to lodge a complaint with your local supervisory authority.

For Swiss residents, you may contact the Federal Data Protection and Information Commissioner (FDPIC).

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